Cookie Policy
๐ช VapSolo Cookie Policy
Your Guide to Cookies, Privacy & Control
๐ Quick Summary
What are Cookies?
Small text files stored on your device to enhance your browsing experience and help our website function properly.
Why We Use Them
To remember your preferences, keep you logged in, analyze website performance, and show relevant content.
Your Control
You can accept, reject, or customize cookie settings. Some essential cookies are required for basic functionality.
๐ Table of Contents
1. What Are Cookies? ๐ช
Cookie Definition
Cookies are small text files that websites store on your computer, tablet, or mobile device when you visit them. They contain information about your visit and preferences, helping websites remember you and improve your experience.
โ What Cookies Do
- Remember your login status
- Keep items in your shopping cart
- Remember your language preference
- Analyze how you use our website
- Provide personalized content
โ What Cookies Don't Do
- Contain viruses or malware
- Access your personal files
- Directly identify you personally
- Store credit card information
- Track you across unrelated websites (without consent)
2. Types of Cookies We Use ๐
๐ง Essential
Required for basic website functionality
โ๏ธ Functional
Enhanced features and personalization
๐ Analytics
Help us understand website usage
๐ฏ Marketing
Personalized ads and content
Purpose: These cookies are strictly necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you which amount to a request for services.
๐จ Important Notice
Essential cookies cannot be disabled as they are required for basic website functionality. Blocking these cookies may cause parts of our website to not work properly.
| Cookie Name | Purpose | Duration | Domain |
|---|---|---|---|
vapsolo_session |
Maintains your session while browsing our website | Session | vapsolo.com |
age_verification |
Remembers that you've completed age verification (21+ requirement) | 24 hours | vapsolo.com |
csrf_token |
Security token to prevent cross-site request forgery attacks | Session | vapsolo.com |
cart_id |
Maintains items in your shopping cart | 7 days | vapsolo.com |
cookie_consent |
Remembers your cookie preferences | 1 year | vapsolo.com |
auth_token |
Keeps you logged in (if you choose "Remember Me") | 30 days | vapsolo.com |
Purpose: These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
๐ก Benefits of Functional Cookies
- Remember your language and regional preferences
- Provide enhanced features like live chat support
- Remember your display preferences (grid/list view)
- Enable social media sharing features
- Provide location-based services (store locator)
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
language_preference |
Remembers your preferred language setting | 1 year | VapSolo |
currency_preference |
Remembers your preferred currency | 1 year | VapSolo |
view_preference |
Remembers how you prefer to view products (grid/list) | 30 days | VapSolo |
location_data |
Stores your location for shipping and legal compliance | 24 hours | VapSolo |
chat_session |
Maintains your customer support chat session | Session | Intercom |
wishlist_items |
Remembers items in your wishlist | 90 days | VapSolo |
Purpose: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.
๐ What We Analyze
- Which pages are most popular
- How long visitors spend on our site
- Where visitors come from (search engines, social media, etc.)
- What devices and browsers are used
- Which products are viewed most often
- Where users encounter problems or leave the site
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
_ga |
Distinguishes unique users and sessions | 2 years | Google Analytics |
_ga_[ID] |
Persists session state for Google Analytics | 2 years | Google Analytics |
_gid |
Distinguishes users for 24 hours | 24 hours | Google Analytics |
_gat |
Throttles request rate to Google Analytics | 1 minute | Google Analytics |
hotjar_session |
Tracks user behavior patterns and heatmaps | 30 minutes | Hotjar |
mixpanel_track |
Tracks specific user actions and events | 1 year | Mixpanel |
๐ Privacy Protection
All analytics data is anonymized and aggregated. We cannot identify individual users from this data. We use this information solely to improve our website and services.
Purpose: These cookies are used to deliver personalized advertisements and marketing content. They track your browsing habits to show you relevant ads and measure the effectiveness of our advertising campaigns.
๐ฏ Personalized Marketing Benefits
- See ads for products you're actually interested in
- Receive special offers relevant to your preferences
- Get reminders about items left in your cart
- Discover new products similar to your previous purchases
- Reduce irrelevant advertising
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
fb_pixel |
Facebook advertising and remarketing | 90 days | |
google_ads |
Google Ads conversion tracking and remarketing | 90 days | |
klaviyo_track |
Email marketing personalization | 2 years | Klaviyo |
pinterest_tag |
Pinterest advertising and analytics | 1 year | |
tiktok_pixel |
TikTok advertising and user tracking | 13 months | TikTok |
abandon_cart |
Tracks abandoned shopping carts for follow-up marketing | 30 days | VapSolo |
โ ๏ธ Age Restriction Compliance
Our marketing cookies include age verification data to ensure we only advertise to users 21 years and older, as required by law for vape products.
Purpose: Some cookies on our site are set by third-party services that appear on our pages. We don't control these cookies, but we've selected trusted partners who comply with privacy regulations.
๐ Payment Security
- Stripe (payment processing)
- PayPal (payment processing)
- Shop Pay (payment processing)
- Apple Pay (payment processing)
๐ฌ Customer Support
- Intercom (live chat)
- Zendesk (help desk)
- Trustpilot (reviews)
- Yotpo (reviews & loyalty)
๐ฑ Social Media
- Facebook Connect
- Google Sign-In
- Twitter widgets
- Instagram feeds
๐ Shipping & Logistics
- ShipStation (order tracking)
- Route Protection
- AfterShip (delivery updates)
- AddressValidator
| Service Provider | Cookie Purpose | Privacy Policy | Duration |
|---|---|---|---|
| Stripe | Secure payment processing and fraud prevention | View Policy | Varies |
| PayPal | Payment processing and account management | View Policy | Varies |
| Intercom | Customer support chat functionality | View Policy | 1 year |
| Trustpilot | Customer review collection and display | View Policy | 1 year |
| Google reCAPTCHA | Bot protection and spam prevention | View Policy | 6 months |
โ ๏ธ Important Note
Third-party cookies are governed by the respective third party's privacy policy. We recommend reviewing these policies to understand how your data is handled by these services.
8. Managing Your Cookies ๐ ๏ธ
๐๏ธ Your Cookie Control Center
You have full control over which cookies you accept. You can change your preferences at any time using the controls below or through your browser settings.
Current Cookie Preferences
Required for basic website functionality
Enhanced features and personalization
Help us improve website performance
Personalized ads and content
๐ Browser Cookie Management
You can also manage cookies directly through your browser settings. Here's how to do it in popular browsers:
๐ต Google Chrome
- Click the three dots menu (โฎ)
- Settings โ Privacy and security
- Cookies and other site data
- Manage cookies and site data
๐ฆ Mozilla Firefox
- Click the menu button (โฐ)
- Settings โ Privacy & Security
- Cookies and Site Data
- Manage Data
๐ท Microsoft Edge
- Click the three dots menu (โฏ)
- Settings โ Cookies and site permissions
- Cookies and site data
- See all cookies and site data
๐ Safari
- Safari menu โ Preferences
- Privacy tab
- Manage Website Data
- Remove or remove all
๐ฑ Mobile Cookie Management
๐ค Android
- Chrome: Settings โ Site settings โ Cookies
- Firefox: Settings โ Data Management โ Cookies
- Samsung Internet: Settings โ Sites and downloads โ Cookies
๐ iOS
- Safari: Settings โ Safari โ Advanced โ Website Data
- Chrome: Chrome app โ Settings โ Privacy โ Clear Browsing Data
- Firefox: Firefox app โ Settings โ Data Management
9. Age Compliance & Legal Requirements ๐
๐จ Important Legal Notice
VapSolo products are restricted to adults 21 years of age and older. Our cookie policy is designed to comply with age verification requirements and applicable laws regarding vape product marketing.
๐ก๏ธ Age Verification Cookies
- Mandatory age verification upon first visit
- Persistent verification status (24-hour cookie)
- No marketing to users under 21
- Compliance with COPPA and state regulations
๐ Location-Based Compliance
- Geolocation for legal compliance
- State-specific age requirements
- Restricted shipping areas
- Local
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