1. Company Information

Business Registration

VAPSOLO operates as a legally registered business entity under the laws of Hong Kong. All business operations are conducted in accordance with applicable commercial, consumer protection, and industry-specific regulations.

Authorized Representatives

The company is authorized to conduct business through its designated representatives and operates under the legal authority granted by its corporate registration and applicable business licenses.

2. Service Provider Details

Website Operation

This website (vapsolo.com and associated domains) is operated by VAPSOLO. Throughout the entire website, the terms "we," "our," and "us" refer to VAPSOLO as the service provider and legal entity responsible for all content, services, and transactions.

Service Scope

Geographic Coverage

Our services are available in jurisdictions where legally permitted. We restrict access and services in regions where vaping product distribution is prohibited or where we lack appropriate licensing.

Age and Eligibility Requirements

3. Terms & Conditions Reference

Key Terms Summary

Our service relationship is governed by the following key principles derived from our comprehensive Terms of Service:

Acceptance and Agreement

• Use of our website constitutes acceptance of all terms and conditions
• Terms apply to all users including browsers, customers, and business partners
• Continued use following updates constitutes acceptance of revised terms
• Age verification and legal capacity requirements must be met

Service Limitations

• We reserve the right to refuse service to anyone for any reason
• Products and services may have geographic restrictions
• Quantities may be limited at our discretion
• Pricing and availability subject to change without notice

User Responsibilities

Liability and Warranties

Services are provided "as is" and "as available" without warranties. Our liability is limited to the maximum extent permitted by law, with users assuming responsibility for compliance with local regulations.

4. Regulatory Information

Industry Compliance

VAPSOLO operates in compliance with applicable regulations governing the wholesale distribution of electronic cigarettes and vaping products. Our compliance framework includes:

Product Regulation

All products distributed through our platform are subject to:

• Applicable safety and quality standards
• Proper labeling and health warning requirements
• Age restriction compliance
• Import/export documentation requirements
• Jurisdictional availability restrictions

Customer Compliance Requirements

5. Battery Law & WEEE Compliance

Waste Electrical and Electronic Equipment (WEEE) Disposal

In accordance with European legislation, it is prohibited to dispose of electrical and electronic devices in household waste. This applies to all electronic cigarettes, vaping devices, and related electronic components distributed through our platform.

Battery Law Compliance

In connection with the sale of batteries and accumulators, we, as a retailer, are obligated according to the Battery Law to inform you as a consumer of the following important requirements:

Battery Hazard Identification

Batteries containing pollutants are marked with specific symbols to ensure proper identification and handling. These symbols are crucial for environmental safety and proper disposal procedures.

Environmental Responsibility

Customer Responsibilities

Regulatory Framework

This Battery Law compliance notice is based on European Union directives and applicable international environmental regulations. Specific requirements may vary by jurisdiction, and customers are responsible for compliance with local environmental laws.

6. Intellectual Property

Trademarks and Brand Rights

VAPSOLO and associated trademarks, logos, and brand elements are proprietary intellectual property. Unauthorized use of our intellectual property is prohibited and may result in legal action.

User-Generated Content

Content submitted by users (reviews, comments, feedback) may be used by VAPSOLO without restriction for business purposes, including marketing and website improvement. Users retain ownership of their content but grant us broad usage rights.

Third-Party Rights

We respect third-party intellectual property rights and expect users to do the same. Any reported intellectual property violations will be investigated and addressed according to applicable law.

Copyright Protection

7. Liability & Disclaimers

Service Disclaimers

VAPSOLO provides services "as is" and "as available" without any warranties, express or implied. We do not guarantee uninterrupted, timely, secure, or error-free service.

Information Accuracy

While we strive for accuracy, information on our website may contain errors, inaccuracies, or omissions. We reserve the right to correct errors without notice and do not guarantee the completeness or timeliness of information.

Third-Party Services

Our platform may include access to third-party tools, services, or websites. We provide these "as is" without warranties and are not liable for any issues arising from third-party services.

Customer Indemnification

Jurisdictional Limitations

In jurisdictions that do not allow exclusion or limitation of liability, our liability is limited to the maximum extent permitted by applicable law.

8. Legal Contact Information

General Business Contact

Business Hours

Emergency Contact

For urgent legal matters, compliance issues, or emergency situations affecting business operations, please contact our primary service email with "URGENT" in the subject line. We will prioritize urgent matters and respond within 24 hours during business days.

Correspondence Language

Legal and business correspondence can be conducted in English or Chinese. For complex legal matters, we recommend English to ensure clarity and precision in communication.