Age Verification Policy
🔞 Age Verification Policy
📋 Quick Summary
Adults Only
Our products are intended strictly for adults who meet the legal smoking/vaping age in their country or region of residence.
Self-Responsibility
By accessing or purchasing from this site, you confirm that you meet your local legal age requirement and accept responsibility for any dependents' use.
B2B Compliance
Business customers must implement proper age verification for their end customers and ensure compliance throughout their distribution chain.
📑 Table of Contents
1. Legal Age Requirements
Our products are intended only for persons who are of legal smoking/vaping age in their country or region. You must not access or use our website, or purchase our products, if you are under the minimum legal age.
Common Legal Ages by Region:
- United States: 21 years old
- European Union: 18 years old (may vary by member state)
- United Kingdom: 18 years old
- Canada: 18-19 years old (varies by province)
- Australia: 18 years old
2. Customer Responsibility
By using our website or placing an order, you represent and warrant that you meet the legal age requirement in your jurisdiction. You are fully responsible for ensuring that any purchase complies with local age restrictions, including for delivery and resale where applicable.
Parents and guardians are responsible for monitoring minors' access to our website.
3. B2B Customer Obligations
🏢 Business Customer Responsibilities
As a wholesale customer, you acknowledge that you are purchasing products for commercial resale or distribution. You agree to implement and maintain proper age verification procedures for your end customers.
End-Customer Age Verification
All business customers must ensure that their end customers meet legal age requirements through:
- ID Verification: Check valid government-issued photo identification for all customers
- Age Verification Systems: Implement electronic age verification where available
- Staff Training: Train all staff on proper age verification procedures
- Signage Requirements: Display clear age restriction notices at points of sale
- Record Keeping: Maintain records of age verification procedures and any refusals
Retail Environment Requirements
Physical Stores:
- Products must be stored away from areas accessible to minors
- Clear signage indicating "Adults Only" or equivalent
- Staff must be trained to refuse sales to underage individuals
- Age verification must occur before completing any sale
Online Stores:
- Implement age verification gateway before product browsing
- Require age confirmation during account registration
- Use delivery age verification services
- Maintain digital records of age verification attempts
Distribution Chain Responsibility
If you distribute products to other retailers, you must:
- Verify that your retail customers have appropriate licenses
- Provide age verification policy documentation
- Ensure downstream retailers understand their obligations
- Monitor compliance throughout your distribution network
- Report any violations to appropriate authorities
4. Compliance Requirements
Legal Compliance
Business customers must ensure compliance with all applicable laws and regulations:
- Local Licensing: Obtain all required tobacco/vaping retail licenses
- Tax Compliance: Properly collect and remit applicable taxes
- Import/Export: Comply with customs and trade regulations
- Marketing Restrictions: Follow advertising and promotion limitations
- Product Labeling: Ensure proper health warnings and product information
Documentation Requirements
Required Documentation for B2B Customers:
- Valid business registration/license
- Tobacco/vaping retailer license (where applicable)
- Age verification policy documentation
- Staff training records and certifications
- Compliance monitoring procedures
Monitoring and Auditing
Vapsolo Wholesale reserves the right to:
- Request compliance documentation at any time
- Conduct compliance audits of customer operations
- Require corrective actions for policy violations
- Suspend or terminate accounts for non-compliance
- Report violations to relevant authorities
Violation Consequences
Policy violations may result in:
- Immediate account suspension or termination
- Cancellation of pending orders
- Legal action for breach of contract
- Reporting to regulatory authorities
- Permanent ban from future purchases
5. Limitations & Disclaimer
We do not knowingly collect, verify, or store age documentation from end consumers. We rely on your self-certification during account registration and checkout, and your commitment to proper age verification of your customers.
Important Legal Disclaimers:
- Misrepresentation of age may result in account suspension or order cancellation
- Vapsolo Wholesale reserves the right to refuse service to anyone who does not comply with this policy or local laws
- Business customers are fully responsible for compliance in their jurisdiction
- This policy does not constitute legal advice - consult qualified legal counsel
- Customers assume all liability for regulatory compliance
Limitation of Liability
Vapsolo Wholesale's liability is limited to:
- Providing products that meet specified quality standards
- Delivering accurate product information and documentation
- Maintaining this age verification policy
We are not liable for:
- Customer compliance failures in their local jurisdiction
- End-customer age verification errors or omissions
- Regulatory changes or interpretation differences
- Third-party compliance system failures
- Downstream distribution chain violations
Indemnification
Customer Indemnification Agreement:
By purchasing from Vapsolo Wholesale, business customers agree to indemnify and hold harmless Vapsolo Wholesale from any claims, damages, or legal actions arising from:
- Failure to properly verify end-customer ages
- Violations of local age restriction laws
- Improper product distribution or sales
- Non-compliance with licensing requirements
- Third-party claims related to underage access
6. Contact & Support
If you have questions about our Age Verification Policy or need compliance guidance, please reach out to us:
General Support
- Email: [email protected]
- Business Hours: Mon-Fri, 8:30 AM – 6:00 PM (GMT+8)
Reporting Violations
If you become aware of potential age verification violations in your distribution network:
- Immediate Action: Stop sales to the violating party
- Document: Record all relevant details and evidence
- Report: Contact our compliance team within 24 hours
- Cooperate: Assist with investigation and remediation
- Follow-up: Implement additional safeguards as recommended
Legal Notice: This Age Verification Policy is incorporated into all sales agreements and terms of service. Violation of this policy constitutes a material breach of contract and may result in immediate termination of the business relationship.
Policy Updates
This policy may be updated periodically to reflect:
- Changes in applicable laws and regulations
- Industry best practices evolution
- Technological improvements in age verification
- Feedback from regulatory authorities
- Customer compliance experiences
Stay Informed: We will notify all business customers of material policy changes via email and through our customer portal. Continued use of our services after policy updates constitutes acceptance of the revised terms.
🤝 Partnership in Compliance
At Vapsolo Wholesale, we view our business customers as partners in maintaining industry standards and protecting minors. Together, we can ensure responsible commerce while building sustainable business relationships.
Our commitment extends beyond product supply to include ongoing support, guidance, and resources that help you succeed while staying compliant.
Effective Date: January 1, 2025
Vapsolo Wholesale - Committed to Responsible Commerce